Dare to be different: why foundations should take risks to tackle social problems

Surfer shooting the curl of Jaws at Peahi on Maui

By taking a risk, foundations are able to support charities in achieving sustainable change. Credit: Ron Dahlquist/Corbis

This article originally appeared in The Guardian

The news that giving by the UK’s top 300 charitable foundations has increased year-on-year to £2.5bn is a welcome chink of light amid the gloom of public sector spending cuts. But a new study into what foundations fund says more should support innovative or risky projects if they want to tackle the root causes of social problems and not just plug funding gaps.

The report by Cass Business School’s Centre for Charitable Giving and Philanthropy (CGAP) examined how much philanthropic foundations are contributing to support research and innovation. While research is widely funded, only just over a third of respondents fund innovation.

The report concludes: “In an era of social, economic and political turbulence, there is an opportunity to increase the contribution of foundations to new approaches and solutions.”

The UK report is part of a Europe-wide study, funded by the European Commission, into research and innovation spending by foundations. Professor Cathy Pharoah, report co-author and CGAP co-director, suggests foundations should share knowledge more systematically and work more closely with partners to deliver their programmes. “It’s getting harder to take risks because money is so tight and there is an increasing demand for evidence,” she says. “Collaborative funding – where the risks are shared – is one way out of that.”

Funding root causes

In the UK, LankellyChase Foundation is one of the most visible proponents of tackling social problems in partnership with statutory and non-profit partners. By targeting people who face severe and multiple disadvantages, the foundation aims to support “systems change” – which is defined in a 2015 publication from New Philanthropy Capital as “altering underlying structures and supporting mechanisms which make the system operate in a particular way”. In other words, tackling root causes.

Alice Evans, director of systems change at LankellyChase, says the problem with traditional interventions is that they only paper over the cracks. “We are funding people to look far more at the root causes and systems,” she explains.

Launched in 2013, Love Barrow Families is a partnership between Cumbria Partnership NHS Foundation Trust and Cumbria County Council to improve the way adult and child health and social care services work together to meet the complex needs of families in Barrow. Backed by a £90,000 annual grant from LankellyChase, the project has improved school attendance, reduced anti-social behaviour and involved families as volunteers in their communities.

“We are funding this because we think it should be the blueprint for how Barrow and Cumbria can redesign services,” says Evans.

LankellyChase is also funding System Changers, a six-month pilot to gather insight from frontline workers in homelessness and drug services in the north of England, to improve the way clients are supported. Evans says these voices are often unheard but can help shape what needs to change. The results will be shared locally and nationally next year.

Daring and different

The Lipman Family Prize is an annual global award that celebrates innovation with an emphasis on impact and transferable practices. First awarded in 2012, it is administered by the US University of Pennsylvania through Wharton School, the school of award founder Barry Lipman.

The recently-doubled prize offers $250,000 of unrestricted funding to one main winner, and $25,000 each to two runners up. The 2015 winner, Riders for Health, manages motorcycles, ambulances and other vehicles to ensure smooth delivery of health care in seven countries across Africa.

Breakthrough, winner of the 2014 award, is a global human rights organisation working to make violence against women and girls unacceptable. Much of its work involves quick-response, multimedia campaigns to mobilise communities.

Umi Howard, director of the Lipman Family Prize, admits Breakthrough could be seen by traditional philanthropists as a “risky pick” because of its “huge mission” to prevent violence against women by transforming the norms and cultures that enable it.

Howard says: “We won’t know if they achieve their culture change goals for a decade or more. Relying on hard numbers in terms of outcomes, the prize committee could have easily gone another way, but instead selected Breakthrough as a group doing something daring and truly different.”

Brave, bold and daring … the new US group challenging charities’ bad press

Billboard ad defending charities. Pic by Dan Pallotta

Billboard ad defending charities. Credit: @danpallotta

This article originally appeared in The Guardian

“Braver, bolder and more daring than anything the [US] charity sector has at the moment.” That’s how seasoned US fundraiser and nonprofits advocate Dan Pallotta describes the Charity Defense Council (CDC), the organisation he founded which recently launched its first campaign.

Pallotta feels that umbrella organisations such as Independent Sector and Council on Foundations have legitimate roles, but believes the US sector is “missing some functions”. Established in 2013, CDC’s mission is to defend the work of US charities by countering negative press, positively promoting the sector and providing a legal defence fund.

The Massachusetts-based CDC threw its first punch as a charity “anti-defamation force” in August, with the issue of a media advisory criticising US news organisations ProPublica and NPR over their investigation of the American Red Cross’s reconstruction activities in Haiti after the 2010 earthquake.

The ProPublica/NPR story claimed that the charity’s excessive overheads and lack of expertise had produced disappointing results in Haiti. CDC argued that the overheads were justifiable and alleged that the reporting was flawed.

CDC president Pallotta says regular publication of advisories – at least 20 a year – will be a big focus over the coming months. “We didn’t figure NPR or ProPublica would issue an apology,” he says. “But it’s about creating a voice for CDC so people begin to respect it.”

With a 21-strong advisory board drawn from nonprofits and sector consultants, CDC is currently seeking its first executive director who will be expected to raise a $1m (£660,000) annual operating budget in the first year through grants, membership and individual major gifts.

The new hire will also oversee an extension of the ad campaign CDC launched earlier this year to defend charity overhead costs. Using donated billboard space across major roads in the Boston, Massachusetts area, the poster campaign stated: “Don’t ask if a charity has low overhead. Ask if it has big impact.” The campaign rolls out in New York and Washington DC later this year and will feature “overhead heroes” (charity employees) explaining why their costs make a difference to their cause.

[tweet: https://twitter.com/danpallotta/status/552251969315028992%5D

Pallotta has long-argued that overheads are a necessity in the nonprofit sector and not a waste of donor dollars. His for-profit events company, Pallotta TeamWorks, created the Aids bike ride and breast cancer walk fundraising events, which netted charity clients $305m (£201m) over nine years.

But the company closed in 2002 when sponsors wanted to distance themselves because, as Pallotta says in his 2013 Ted talk, “we were being crucified in the media for investing 40% of the gross in recruitment and customer service and the magic of the experience”.

Tessie San Martin, president at development agency Plan International USA, welcomes CDC’s mission to educate about overheads. “Nonprofit spending on training and IT is a fraction of what for-profits spend in these two areas,” she says. “Is it because nonprofits do not need as sophisticated an investment in these and other related areas as for-profits? Of course not. It is because of the misguided belief that a low overhead is somehow virtuous and a high overhead is a sign of waste.”

CDC’s defence of competitive remuneration is something San Francisco-based resource development consultant Jill Linwood considers to be vital. “Here in the Bay Area, we are competing for some of the same folks that consider working for a great salary in tech,” she says. “We need to be able to offer a wage that is more than a quarter of the corporate offer.”

Andrew Watt, president and chief executive of the Association of Fundraising Professionals, which represents over 30,000 members worldwide, admires CDC’s aim of getting “top-level issues out there” but is “a little dubious” that adverts can influence mindsets unless individual charities are proactive, saying: “When there’s a negative issue, it’s a real opportunity for the charity to educate the public about how they work.”

In the UK, public concerns about aggressive fundraising techniques and excessive overheads have continued to dent confidence in the sector, and the recent government-commissioned review of fundraising has proposed a tougher regulatory regime.

Like the CDC, the recently-formed Understanding Charities Group (UCG) hopes to change public opinion. Coordinated by CharityComms and NCVO, the cross-sector group of charities, umbrella groups and agencies has devised a “theory of change” involving the public and the media. Activities include a closed LinkedIn group to act as a rapid response unit to media stories and a plan to improve generic charity coverage across a range of media.

Alan Gosschalk, fundraising director at Scope and chair of the UCG, says that, unlike the CDC, the UK group is not about the sector defending itself from attack and hopes to emulate the work of Imagine Canada, a 1,250-member organisation that supports and promotes charities. He says: “We want to enable charities to be more positive and on the front foot about what we do and the amazing things we achieve, rather than fighting off attacks.”

Doing the funny business: why Red Nose Day USA paid off

RED NOSE DAY -- Season: 1 -- Pictured: Seth Meyers onstage at NBC's

Red Nose Day host Seth Meyers onstage at the NBC telethon (Photo: Virginia Sherwood/NBC)

This article originally appeared in The Guardian

Launching a national fundraising event in a country of 320 million people and multiple time zones may seem like an ambitious gamble. But UK charity Comic Relief hopes the first Red Nose Day USA, which culminated on 21 May with a telethon raising over $21m (£13.6m), will prove to be worth the risk.

Red Nose Day USA builds on the success of its UK namesake which, since its launch in 1988, has raised more than £1bn to help 50 million people in the poorest communities at home and abroad.

The biennial Red Nose Day UK fundraiser encourages people to “do something funny for money” in their school, community or workplace. It concludes with a live TV show and telethon on BBC1, which in March 2015 raised over £78m and attracted 8.5 million viewers.

Around 3.2 million viewers watched the inaugural Red Nose Day USA’s slick, three-hour broadcast from New York featuring live comedy sketches, musical performances and pre-recorded acts.

The US show also included pre-recorded celebrity reports from the field (Jack Black in Uganda and Michelle Rodriguez in Peru) and household name hosts (Seth Meyers, David Duchovny and Jane Krakowski) to urge viewers to donate during the show.

Twelve non-profit organisations in the US and worldwide will benefit from the first Red Nose Day USA, from Boys & Girls Clubs of America to international vaccination organisation, Gavi.

Red Nose Day USA is run by Comic Relief Inc as an independent sister organisation of Comic Relief UK – the charity set up in 1985 by screenwriter Richard Curtis in response to famine in Ethiopia.

Comic Relief innovation director, Amanda Horton-Mastin says the idea of a US Red Nose Day had been percolating for some time: “We share the same language, the US is an amazingly generous population and we have a lot of shared comedy.”

Campaign challenges

Given the scale of the US, it was essential to have an effective network partner so the team was delighted to secure NBC, which worked with its affiliates to promote the event locally. “With the BBC and two or three media partners you can reach everyone in the UK,” Horton-Mastin explained. “The fragmentation of the media [in the US] is a massive challenge.”

Another challenge was building brand awareness in a country where red noses mean Rudolph, not raising money: “Nobody knew us – we were starting from zero awareness.”

Walgreens – the pharmacy chain with 8,232 outlets across the US – was chosen as exclusive retailer of the campaign’s trademark red noses and other select products from vendor partners such as Mars, Kraft and Coca-Cola. Sales of these items, combined with fundraising by Walgreens’ employees and customers, raised over $8m while embedding the campaign at community level.

Bringing a new fundraising brand to market within just a few months meant that social media was a crucial element of the campaign. NBC created a dedicated app which enabled users to add a red nose image to a new or existing photo, then share on Facebook, Instagram or Twitter. Building on this, Red Nose Day USA partner M&M’s asked people to make someone laugh then share their story with the hashtag #MakeMLaugh, in return for a $1 M&M’s donation to Red Nose Day. The campaign hit its $250,000 target and raised $1.25m from M&M’s.

Additionally, the Bill & Melinda Gates Foundation pledged $25 for each photo posted on Twitter or Instagram by 1 June with the hashtag #RedNose25, up to a total $1m.

RED NOSE DAY -- Season: 1 -- Pictured: Gwyneth Paltrow onstage at NBC's

Gwyneth Paltrow makes an entrance at the Red Nose Day telethon (Photo: David Giesbrecht/NBC)

Content is king

Creating a rich source of newsworthy content that could go viral was another priority. “Content is king so we wanted to make the entertainment really strong,” Horton-Mastin added.

Telethon night highlights included a Game of Thrones mock musical by Coldplay that has attracted over 7m hits on YouTube, The Voice winner Sawyer Fredericks’ rendition of John Lennon’s Imagine and an acoustic duet by Ed Sheeran and Kermit the Frog of the Muppet Movie song, Rainbow Connection.

The strategy appears to have paid off. According to Nielsen’s Twitter TV ratings – which map the social conversation around a telecast three hours before and after the event – four million people across the US saw 149,000 Red Nose Day tweets, making it the third most social TV event of the week, behind only the NBA Draft Lottery and David Letterman’s final Late Show.

Other countries including Iceland, Finland, Germany and South Africa have hosted their own events based on Red Nose Day or Sport Relief, usually run under licence from Comic Relief. In Australia, a Red Nose Day has existed since 1987 as the main annual fundraiser for SIDS and Kids, a national charity supporting families affected by infant death. Horton-Mastin said Comic Relief will continue to look at opportunities to expand the brand where there is a giving culture and a TV culture.

In the meantime, Horton-Mastin hopes Red Nose Day USA will become an annual event: “We’ve been very optimistic and have huge aspirations, because our mission is about driving positive change using the power of entertainment.”